FAQs

Duties & Taxes for international orders are not included in your order. Any duties or charges are directly paid to the shipping agency, they are levied only once the product enters the country and has to be paid by the customer

What shipping carriers do you use?

We work with reputable international shipping carriers to ensure reliable and efficient delivery of our products. Depending on the destination, we may use carriers such as DHL Express , Fedex . Providing a tracking number, we allow you to monitor the progress of your shipment.

What payment methods do you accept for international orders?

We accept various payment methods for international orders, including major credit/debit cards and PayPal. Simply choose your preferred method during the checkout process, and follow the instructions to complete your purchase.

Once your order has been shipped, we will send you a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your package and estimated delivery date by visiting the carrier's website or using their tracking portal

How can I contact your customer support team?

We have a dedicated customer support team available to assist you. You can contact us through email/phone number during our business hours, and we strive to respond to all inquiries within a day . Alternatively, you can fill out the contact form on our website, and we will get back to you as soon as possible.